Customer Care
Returns & Exchanges
We want you to love every Isla Born piece. If something isn't right, start a return below — we ship to and accept returns from the United States only.
Start a Return
Return Window
You may return eligible items within 14 days of delivery for a refund to your original payment method. Requests submitted after 14 days cannot be accepted.
Condition
- Unworn and unwashed
- Original condition with tags attached
- Free of stains, marks, or fragrance
US Only
Isla Born currently ships and accepts returns within the United States only. We do not ship internationally at this time.
Exchanges
Need a different size or color? Note it in the form above or email islaborn415@gmail.com and we'll help arrange an exchange based on availability.
Final Sale
Sale items, limited drops, and accessories such as underwear or swimwear may be marked final sale. This will always be noted on the product page.
Questions
Reach us through our contact page or at islaborn415@gmail.com. We reply within 1–2 business days.